Friday, 10 October 2025, Sofitel Saigon Plaza
Join Pacific Life Re at TIDE, our annual Underwriting and Claims seminar series, designed to bring together professionals across the industry to explore the evolving landscape of risk assessment and claims management.
1.30 - 2.00pm - Registration
2.00 - 2.15pm - Opening Address
Speaker: Spenser Chen, Head of SEA, Protection, Asia
2.15 - 2.45pm - The 81% TPD Conundrum in Vietnam and Regional Thyroid Trends
Explore the underlying factors behind Vietnam's 81% TPD issue with comparative insights into thyroid-related trends and challenges across Korea, China, and other Asian markets.
Speaker: Shilpa Mangla, Head of Underwriting and Claims Solutions, Protection, SEA
2.45 - 3.45pm - Decoding Thyroid Lesions: From Ultrasound to AJCC Staging
Gain clarity on thyroid lesion classification with practical guidance on distinguishing various lesions and case studies to decode how classification translates into prognosis, staging shifts, and underwriting relevance.
Speaker: Dr. Nala Errakiah, Consultant Medical Officer, Protection, Asia
3.45 - 4.15pm - Coffee / Tea Break
4.15 - 5.00pm - Lessons from the Field: Case Studies for Underwriters and Claims Teams
Review real-world thyroid cancer and nodule cases to uncover key learnings for underwriting and claims assessment, bridging clinical complexity with operational decision-making.
Speaker: Rachel Goh, Senior Underwriter, UW&C Solutions, Protection, Asia
5.00 - 5.15pm - Recommendations and Closing
Speaker: SuJin Park, Head of Underwriting and Claims Solutions, Protection, APAC
5.30 - 7.30pm - Cocktails and Canapes